The problem
During the COVID-19 pandemic numbers has been shooting within the whole of the Western Cape, with lots of miscommunication being shared amongst communities. A solution needs to be created to battle this.
The Solution
To create a user-friendly mobile app that educates communities within the Western Cape about the COVID-19 vaccine, debunks myths, and helps curb the rising infection rates by promoting informed decision-making.
Timeline
Empathy mapping
Quantitative research
Questions were asked in audiences between 19-30, as those were deemed to be the most active around the pandemic. In total 8 people.
30%
Is there enough resources to educate South Africa on the vaccine?
70%
70%
30%
30%
Do you feel an app to book vaccine appointments would be useful?
Are you scared of the COVID-19 Vaccine?
70%
No
Yes
Quantitative research and pain points
Figuring out pain points and the focus
From the feedback, the main problem is where users find out their information. Therefore, user 1's issue created a starting point for a solution:
User Flow
Low-fidelity wireframe
UI Kit
Primary
Secondary
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10183B
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